Online Business Communications

Business Communication (70 hours)

This Course Module:

1.1 Conflict Management.

1.2 Public speaking skills.

1.3 Corporate Communications.

1.4 Skills of tough business negotiations

1.5 Mediation techniques in the business.

1.6 GR Company and the role of leader.

Business Communications - one of the most important management tools now. Communication and dialogue, in principle, are synonymous, however, between these concepts there is a big difference. If the communication between people - is mostly a psychological phenomenon, communications are divided into categories: personal, informational, organizational, and economic and others.

A competent manager should keep in touch with customers and partners (present, past, potential), peers, experts, the media, opinion leaders. Ways of interaction may be different, but the results of communication directly determine the company's profits. The talks, orders, advertising posts, texts, letters, explanations and press conferences in many ways form the internal and external business activities, define its image, its degree of openness and, as a result, the financial well-being.

When creating and developing international company business communications become more difficult because you need to take into account not only the usual local ways of interaction, the mentality of consumers and partners. Legislative and other aspects of other countries can greatly differ from existing in your market.